Refund policy

Last updated: October 19, 2026

Every Long Body Club product is printed on demand and made to order just for you. Because of that, our refund policy is a little different from a regular store's.

Damaged, defective or misprinted items

If your item arrives damaged, defective or misprinted, or you receive the wrong item, contact us within 30 days of delivery. Include your order number and a clear photo of the problem. Once we confirm the issue, we will send a free replacement or give you a full refund for that item, your choice. You don't need to send the item back unless we ask you to.

Wrong size or change of mind

We can't accept returns or exchanges for a wrong size, a wrong size choice or a change of mind, because each item is made specifically for your order. Please check the size chart on the product page before you order.

Cancellations and changes

Contact us as soon as possible if you need to change or cancel an order. We can usually do this before the order goes into production, but not after.

Lost or undelivered packages

If your tracking shows no progress for an unusually long time, or your package never arrives, contact us. We handle lost packages case by case with our print partner and the carrier, and we will work with you on a replacement or refund where appropriate. Please make sure your shipping address is correct at checkout. We can't be responsible for packages sent to an address entered incorrectly.

How refunds are paid

Approved refunds go back to your original payment method. Your bank or payment provider may take several business days to show the refund.

Your rights

This policy does not limit any rights you have under the consumer laws that apply to you.

Contact

Email us at zivush@gmail.com with your order number.